Note: This book is available in several languages: Dutch, English, French, Spanish. Het best verkochte handboek over ITIL Dit boek is, met zijn voorgaande edities, al jaren het toonaangevende boek over ITIL. Het boek heeft zijn plaats verdiend bij de vele experts die zich bezighouden met de implementatie van best practices op het gebied van IT-servicemanagement, bij ITIL-trainingen, in het MBO en HBO, enz. Deze versie van sluit aan op ITIL V3. Het boek is net als de vorige edities bondig geschreven, maar dit neemt niet weg dat alle aspecten van ITIL V3 aan bod komen: de levenscyclusbenadering van ITIL V3 wordt uitvoerig behandeld. En allen die bekend zijn met ITIL V2, zullen blij zijn dat in deze editie de processen apart worden behandeld. De lezer kan hierdoor gemakkelijk de processen eruit lichten die voor hem of haar belangrijk zijn, in zijn dagelijks werk of in een opleiding of training. Hoofdindeling van dit boek: DEEL 1: De ITIL Servicelvenscyclus De servicelevenscyclus: concept en overzicht Levenscyclusfase: Servicestrategie Levenscyclusfase: Service-ontwerp Levenscyclusfase: Servicetransitie Levenscyclusfase: Serviceproductie Levenscyclusfase: Continue serviceverbetering DEEL 2: Functies en processen Inleiding functies en processen Functies en processen in Servicestrategie Functies en processen in Service-ontwerp Functies en processen in Servicetransitie Functie en processen in Serviceproductie Functies en processen in Continue serviceverbetering Reacties op vorige edities van dit boek: .als je op zoek bent naar het beste ITIL-introductieboek op de markt, zoek dan niet verder. .dit boek zou door alle IT-professionals gelezen moeten worden. .geen enkel boek heb ik meer aanbevolen dan dit boek. Het versterkt het begrip van de core ITIL-boeken .leest gemakkelijk weg .geen poespas . dit is zonder enige twijfel het beste IT-servicemangementboek. .. complimenten voor de heldere tekst, prima leesbaar met goede figuren - het maakt ITIL een stuk toegankelijker.
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Midnight Fangs by Arthur Leo Zagat is a spine-chilling horror tale that plunges readers into the heart of a terrifying mystery. In a small, isolated town, a series of gruesome murders begins to unfold under the cover of darkness. The victims, all found with strange bite marks, have the townspeople whispering of creatures that roam the night. As fear grips the community, a determined investigator must confront the unknown, where ancient legends may prove to be horrifyingly real. With every passing midnight, the danger grows closer, and the line between man and beast becomes ever more blurred. Will the truth be uncovered before the fangs of darkness strike again?
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The Land Where Time Stood Still by Arthur Leo Zagat is a mesmerizing journey into a hidden world where the laws of time have been suspended. When a group of explorers stumbles upon an uncharted land deep within a forgotten jungle, they discover a realm where ancient creatures roam and lost civilizations thrive, untouched by the passage of millennia. But what begins as an adventure of discovery soon turns into a desperate struggle for survival as the explorers realize that escaping this timeless land may be impossible. Faced with dangers from both the distant past and an unknown future, can they find a way out before they too become relics of a forgotten era?
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Angela France's The Hill is a remarkable sequence of poems that leads us up the winding footpaths of Leckhampton Hill near Cheltenham. Under our feet are fossils and flora, bones and the relics of quarrying. France is masterful in capturing the sense of place and weaving the entrancing voices of the hill, its walkers and inhabitants, into the fabric of these formally adventurous poems that range from prose to 'anglish', richly worded and delighting in their shapes and sounds. Here, we encounter ghosts, foxes and ancient kings. We meet the protestors who, years before the Kinder Scout Trespassers, were standing up for their rambling rights and took the law into their own hands in 1902 when a landowner tried to enclose the hill they had walked for generations. And though history is never far from the surface, The Hill raises questions that are just as important today; who has the right to roam, whose land is it,
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Die kleine Winterfee Chiarina hat vor vielen hundert Jahren ihre Zauberkräfte entdeckt und ein besonderes Abenteuer mit dem Weihnachtsmann und seinem Ren-Gespann erlebt. Diesmal besucht Chiarina selbst die Menschenkinder auf der Erde. Dafür sucht sie sich auf ihrer Zauber-Leuchtkugel einen Ort aus, der WEIHNACHTSMARKT heißt. Denn da geht es herrlich rund und bunt zu, wie du vielleicht selber weißt. Es wird gesungen, Musik gemacht, gespielt, genascht und viel gelacht. Doch nicht alle Kinder dürfen sich freuen an der glänzenden Pracht, deshalb habe ich mir diese spannende Geschichte für euch ausgedacht. Edition V2 November 2016 mit liebevoll bearbeiteten Illustrationen, enthält 51 Druckseiten plus Anhang. In Band 1 dieser Reihe erleben die kleine Winterfee Chiarina und ihr Silberschimmel ein spannendes Eis- und Schnee-Abenteuer mit höchst ungewissem Ausgang: "WINTERFEE CHIARINA UND DER ZAUBERSCHNEE". In Band 2 dieser Reihe braust mit lautem Getöse der Weihnachtsmann mit seinem Ren-Gespann heran; und schon fangen für die kleine Winterfee Chiarina und ihren Silberschimmel die Probleme an: "WINTERFEE CHIARINA UND DER WEIHNACHTSMANN" Band 4 dieser Reihe erscheint voraussichtlich im Advent 2016: Auf dem Heimflug vom Weihnachtsmarkt schlittert die kleine Winterfee Chiarina im Nu auf neue spannende Abenteuer zu. Mithilfe von Ruppi dem Raben und ihrem klugen Silberschimmel besucht sie eine bettelarme Familie im tief verschneiten Winterwald. Gemeinsam zaubern sie herbei die wunderbarsten Gaben bald: "WINTERFEE CHIARINA UND RUPPI DER RABE". Eine liebevoll illustrierte, spannende Gutenacht- und Wintergeschichten-Reihe für Kinder ab ca. 5 Jahre. Die stimmungsvollen Illustrationen und die Titelbilder basieren teilweise auf frei bearbeiteten Originalmotiven von Claudia Onyango, welche damit die Aussage dieser Geschichten mitgeprägt hat.
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The Maracot Deep is an adventurous science-fiction novella in which Arthur Conan Doyle sends readers on an undersea journey to the lost city of Atlantis. Professor Maracot, an intrepid explorer reminiscent of Professor Challenger, leads a small expedition – including a young engineer and a hardy diver – to the depths of the Atlantic Ocean in a specialized diving bell. There, in the lightless abyss, they make an astonishing discovery: an air-filled sub-marine cavern housing survivors of ancient Atlantis, a civilization presumed destroyed millennia ago. Doyle vividly imagines the Atlanteans: they possess advanced technology (crystal energy devices) and live under the rule of an immortal high priest who has sinister psychic powers. As Maracot and his companions acclimate to this hidden society, they face wonders and perils. Giant deep-sea creatures roam outside the city's dome; inside, the visitors get caught in the power struggle with a malevolent sea-demon the Atlanteans worship. The climax is high fantasy – Maracot matches wits with this demon (an evil intelligence) in a battle of science vs. dark magic. Ultimately, with the demon banished and Atlantis beginning to crumble, the heroes escape dramatically back to the surface. The Maracot Deep combines Doyle's scientific curiosity with swashbuckling fantasy, offering a Jules Verne-esque tale with Doyle's twist of mystical conflict. As one contemporary reviewer noted, it's "an ingenious piece of literature" for fans of Atlantis lore and Verne-style exploits.
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THE wayfarer on life's highway who has reached that stage of this earthly pilgrimage which is graciously miscalled middle age -a period when the full-blooded green of summer begins to show certain sere and yellow adumbrations of approaching autumn; when the silvery frost of age has begun to gather on the temples and Time has written, in many a lined inscription, the epitaph of passions dead and gone, of sorrows buried and forgotten; if he should pause to look back and retrace in memory the stages of his journey, will surely let his eye roam fondly over the fairer scenes - the shady dells, the flower sprinkled meadows, the quiet streams by which he has rested in joy and peace - rather than the dismal wilderness through which he has struggled, despairing and dismayed...
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Sean has been my best friend as long as I can remember—benefits included. Even the apocalypse does not change that. We used to roam night clubs; now we roam the wastelands, scavenging. I'd never leave Sean behind, but his leg is badly injured and he can barely keep up. Every day, life is getting more and more dangerous. And with less than one-third of the female population left, women are a rare commodity. We need help. If it was only me, I'd have the apocalypse version of a sugar daddy in no time—but I need someone willing to protect both me and Sean. And I will do whatever it takes to find him… Dark sci-fi novella with wildly over-the-top action and an HEA. Contains a grunting alien with horns, a possessive human man, and a tiny dash of the apocalypse.
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